fu99 Terms & Conditions — Your Rights & Responsibilities

These terms and conditions form a legal agreement between the fu99 platform and its users. By accessing the fu99 website, creating an account, or using any service, you are giving your consent to these terms. If you do not agree with any part of these terms, please refrain from using the platform.

1 Definitions & Interpretations

The meanings of key terms used in these conditions are described below:

Key Terms & Meanings

• "Platform" — fu99's website, application, and all related services.
• "User" or "You" — Any person who has registered on the fu99 platform or is using its services.
• "Account" — The personal profile created by a user through which platform services are accessed.
• "Bonus Funds" — Promotional money granted by fu99 that is usable under specific conditions.
• "Wagering Requirement" — The total amount that must be wagered before bonus funds can be withdrawn.
• "Valid Currency" — Bangladeshi Taka (BDT/৳), the only currency used on this platform.

2 Account Registration & Eligibility

2.1 Age Requirement

To create an account on the fu99 platform, you must be 21 years of age or older. fu99 reserves the right to verify age and may request valid identification documents if needed.

2.2 One Account Policy

Each user may operate only one account. Creating multiple accounts is strictly prohibited. If multiple accounts are found, they will be closed and the associated balances may be forfeited.

2.3 Providing Accurate Information

Providing accurate and complete information at the time of registration is mandatory. If false information is provided, fu99 reserves the right to close the account and forfeit the balance.

2.4 Account Security

It is your responsibility to keep your account password and login details secure. You may not allow any third party to use your account. Any unauthorized use of the account must be reported to fu99 immediately.

3 Deposits, Withdrawals & Payment Policy

3.1 Accepted Payment Methods

The following payment methods are accepted on the fu99 platform:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Payment
• Bank Transfer — Major commercial banks including Sonali Bank, Dutch-Bangla Bank, BRAC Bank

3.2 Minimum Transaction Limits

3.3 Withdrawal Processing

fu99 generally processes withdrawal requests within 1 hour. However, if verification is required or in unusual circumstances, this may take longer.

3.4 Same-Method Withdrawal

For security reasons, withdrawals are generally made to the same payment method used for the deposit. For exceptions, please contact fu99 customer support.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

A 100% bonus is available on your first deposit at fu99, up to a maximum of ৳5,000. Example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
• Deposit ৳12,000 → Bonus ৳5,000 → Total Balance ৳17,000 (bonus is capped at the maximum limit)

4.2 Wagering Requirement

Before withdrawing bonus funds, you must wager 15 times the bonus amount. Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.

4.3 General Bonus Usage Conditions

• Each bonus offer has its own validity period; if not used within the specified time, the bonus will be cancelled.
• fu99 reserves the right to cancel a bonus if unusual betting patterns aimed at exploiting bonus offers are detected.
• While one bonus offer is active, a new bonus generally cannot be applied.
• Bonus balance cannot be transferred directly to another player.

4.4 VIP Program

fu99's VIP program has three tiers:

• Bronze: Up to 0.4% weekly cashback — for newly active members
• Silver: Up to 0.8% weekly cashback — for regular gamers
• Gold: Up to 1.2% weekly cashback — for high-level dedicated members

Tier upgrades are assessed automatically based on your activity and contributions.

5 Game & Betting Rules

5.1 General Gaming Policy

All games available at fu99 — slots, fishing, casino, sports betting — operate according to set rules. Each game has its own rules available in the game interface.

5.2 Fair Play Policy

• fu99 uses a certified Random Number Generator (RNG) to ensure fair play.
• Any form of cheating, use of bots, or playing with automated software is strictly prohibited.
• Colluding with other users or exploiting system vulnerabilities is prohibited.

5.3 Technical Issues

If a technical problem or disconnection occurs during gameplay, fu99 reserves the right to determine the result based on server logs. In the event of any dispute, fu99's decision will be considered final.

5.4 Sports Betting

For bets placed in sports markets, wins and losses are determined after the event result is finalized. If a match is cancelled or postponed, the bet amount is generally refunded, though different rules may apply for specific markets.

6 Prohibited Activities

The following activities are strictly prohibited on the fu99 platform, and if detected, the account may be permanently closed and the balance forfeited:

• Creating or operating multiple accounts.
• Opening an account using someone else's identity.
• Attempting to abuse or manipulate the bonus system.
• Money laundering or any illegal financial activity.
• Hacking, cracking, or unauthorized access to the system.
• Using any software or tool to manipulate game outcomes.
• Threatening, harassing, or defrauding other users.
• Attempting to disrupt the platform's security or infrastructure.

7 Responsible Gaming

7.1 Our Commitment

fu99 takes responsible gaming very seriously. We believe gaming is a form of entertainment — it should never be treated as a source of income or a solution to financial problems.

7.2 Self-Restriction Tools

fu99 provides the following features to help you manage your gaming experience:

• Deposit Limits: Set a maximum deposit amount on a daily, weekly, or monthly basis.
• Session Limits: Set a time limit on how long you play in one sitting.
• Self-Exclusion: The option to temporarily close your account for a set period.

7.3 Signs of Problem Gaming

If you experience any of the following signs, seek help immediately:

• Borrowing money or selling assets to fund more play.
• A tendency to play more to recover losses.
• Feeling that gaming is more important than family or work.
• Lying or hiding behavior related to gaming.

8 Privacy & Data Protection

8.1 Data Collection

fu99 collects your personal information and uses SSL encryption technology to keep it secure. We do not sell your information to third parties.

8.2 Purpose of Data Use

Collected information is used only for the following purposes:

• Account verification and management.
• Processing financial transactions.
• Fraud prevention and security assurance.
• Providing customer service.
• Fulfilling legal obligations.

For more details, read our Privacy Policy.

9 Account Closure & Termination

9.1 Closure by User

You may request to close your fu99 account at any time. In this case, the remaining real money in the account (excluding bonuses) will be returned, provided all verifications have been completed.

9.2 Closure by fu99

fu99 may close or suspend an account for the following reasons:

• Violation of these terms and conditions.
• Fraud or suspicious activity.
• Providing false identity or information.
• Participating in prohibited activities.
• Legal or regulatory reasons.

9.3 Inactive Accounts

For accounts that have been inactive for a long period, fu99 will notify the user in advance through customer service.

10 Limitation of Liability

10.1 Service Availability

fu99 always strives to provide uninterrupted service, however the service may be temporarily disrupted due to maintenance, technical issues, or other reasons. fu99 is not liable for any losses arising from such disruptions.

10.2 Gaming Losses

fu99 is not liable for any financial losses resulting from playing games. Gaming is done entirely at one's own discretion and risk.

10.3 Dispute Resolution

For any dispute or complaint, please first contact us via live chat or email at [email protected]. fu99 will make every effort to resolve the matter promptly and fairly.

11 Right to Modify Terms

fu99 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified as early as possible in the case of significant changes. Continued use of the platform after any changes to the terms will be deemed as your acceptance of the new terms.

12 Contact & Support

If you have any questions or uncertainties regarding these terms and conditions, please contact our support team:

• Live Chat: Support is available 24/7 in Bengali and English.
• Email: [email protected]

To learn more about us, visit our About Us page. For information on responsible gaming, go to the Responsible Gaming page.